Returns & Exchanges
Returns and exchanges are accepted for a full refund of the cost of the product within 14 days of receipt of the product. For a full refund, all returns must be shipped back in new condition and including any extra items shipped with the order. The customer is responsible for the cost of shipping the item back to the store and is responsible for the original shipping cost.
Custom, made-to-order and Print on Demand items are non-returnable and non-refundable.
If an order is returned to us, shipping costs will need to be re-paid before it can be reshipped. New products or replacements for orders returned to sender, will not be shipped until the original, undeliverable order has been returned and received by us.
If you receive the wrong item(s), or if you receive an imperfect item please contact us within 7 days of delivery to submit a claim. For all claims, please provide photos of the products, packaging, and your order number. If you received the wrong item please provide a photo of the item you did receive, including an image of the product. If the order arrived with an imperfect item, please include photos of the imperfection. We will then issue a replacement order, and if applicable, we will provide a prepaid shipping label to return the incorrect items.
All products are for personal use only and cannot be resold.
* If international shipping is required. All customs, handling and import fees, will be paid by the customer.
In short, we are a small business and we will do everything we can to ensure customer satisfaction.